Shipping policy

Shipping Policy

Order processing All orders are packed and ready to dispatch the same day if placed before 1pm Orders placed after this time will be dispatched the next working day.

UK delivery

• Standard (Royal Mail 2nd Class): 2–4 working days
• Tracked (Royal Mail 1st Class Tracked): 1–2 working days

Europe

• Standard international: 5–10 working days

Delivery times are estimates and may vary during busy periods or due to carrier delays. Once your order has been dispatched, you'll receive a confirmation email.

Fresh drinking water reminder Our treats are natural and perishable. Please store in a cool, dry place and use within the date shown on the packaging.